Effortless member contact
Increasing Member Security

CUSO Expanding Staff to Meet Client Demand

Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has announced to its owning credit unions that it would invest in additional staffing over the next six months to meet increased demand for its products and services.  The announcement was made following the CUSO’s April 26th Board Meeting.  Read More »

CUSO To Roll Out New Settlement Service

Based on feedback from clients, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it planned to deploy a monthly settlement service later this year for the credit unions participating in its shared branching network.  This optional service would provide a monthly electronic settlement between credit unions based on member activity during the previous month. Read More »

Call Center Wraps Up Biggest Month Ever

Over the past month, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, handled the largest number of call center transactions in its history.  Transactions included inbound member service calls, outbound business-to-business calls, outbound member calls, calls to its lending hotline and web chats. Read More »

Continued Quarterly Growth for Michigan CUSO

Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that sales through the 2nd fiscal quarter that ended March 31st were more than 5% ahead of budget.  Moreover, total sales reflected an 11% growth over strong second quarter numbers a year ago. Read More »
ms.cuanswers.com | Phone: 616.285.5711 | Toll Free: 800.327.3478 x167 | Fax: 616.285.5735
Please wait...